Frequently Asked Questions
How do I order?
Bespoke Labels - Click on the Custom Labels tab and fill in the form or click this link to schedule a call, we will then contact you back within 1 working day to start the process of making your bespoke labels!
Starter Packs - Click on the "Small Business Starter Pack" tab, choose which pack you would like, and fill in the form at the bottom of the page which will take you to the cart to pay. We will then contact you within 1 working day to start the process of making your custom starter pack!
Small Business Essentials - Click on the "Small Business Essentials" tab and browse to see what we have available, add anything you like to your cart and proceed to checkout!
I have ordered an "Own Logo" product online - how do I give you my logo?
You can send us your logo either via Whatsapp to 07983 925864 or email us at email@example.com - don't worry if you forget we will drop you an email to ask for it before completing your order!
How long is delivery?
Bespoke Labels - 5 working days from artwork approval
Starter Packs - 5 working days from artwork approval
Small Business Essentials - dispatched in within 3 working days from order (or 3 working days from receipt of logo if required)
How much do Bespoke Labels cost?
As all Bespoke Labels are unique, the price will vary from customer to customer, however with just a few details we can give you a quote to give you an idea before going ahead with an order. We pride ourselves in sourcing the best quality labels at affordable prices so you can be assured these affordable prices will be past onto you!
Can I see my final design before it is printed?
Of course you can! If you order Bespoke Labels or one of our Small Business Starter Packs you will be sent all label and card designs to review and approve as part of the process, with our Bespoke Labels you will also receive a physical copy! If you purchase an "Own Logo" product from our Small Business Essentials shop, we won't automatically send you your design for approval however if you would like this service please just pop a note in the comments section and we will do this for you!
How do I pay?
If you order a Small Business Starter Pack or order a product from the Small Business Essentials shop, you will be directed to checkout and can pay online via card or PayPal. When ordering Bespoke Labels, we will send you an invoice via email which can be paid online via card or PayPal.
Is there a minimum order for Bespoke Labels?
No! However the cost per label decreases the more labels you buy so it can sometimes be more economical to order more, however there is no requirement to do this, you just order what you need when you need it!
I have ordered custom labels before but want to change my design - can I do this?
Of course you can! No matter how many times you order we will always check you are happy with your design before printing.
I already have a design I want to use - can you print this for me?
Yes of course! Just drop us a message via Whatsapp to 07983 925864 or email us at firstname.lastname@example.org, with your design and we will help you from there.
Do you do logo design?
We are not graphic designers by trade however we have a lot of experience in design when creating labels. If you are looking for labels or cards and want your logo designed we would be happy to help, just drop us a message via WhatsApp to 07983 925864 or email us at email@example.com. If you are just looking for logo design we are unable to help with this unfortunately.