FAQs
Below you'll find answers to some of the questions we're most frequently asked about.
If you can't find the answer you're looking for, our team is always happy to help.
General Questions
Yes. We offer a free 30-minute consultation where we can discuss your product, material and finish options, quantities, pricing, production timescales and artwork requirements.
Absolutely. You don’t need to know exactly which material or finish you need before contacting us.
Yes. Bespoke Labels is a family-owned label manufacturer based in Scotland with decades of experience in the labelling industry. Our team manages the label production process with a strong focus on quality and customer service.
We supply bespoke labels for a wide range of industries and applications, including cosmetics, food and drink, bath and body, manufacturing, retail and specialist products.
Yes. Rather than offering a one-size-fits-all solution, we look at your product, packaging, environment, quantity and budget before recommending the most suitable label specification.
We manufacture a wide range of bespoke printed labels to suit different products, industries and applications. We can customise the material, size, shape, print, finish and adhesive to suit your specific requirements.
Production & Delivery
If you’re based outside the UK, please contact us with your requirements and delivery location so we can discuss the available options.
Yes. We supply customers nationwide from our UK operation.
We take care to package finished labels securely for delivery and offer trackable delivery options. We’ll confirm the relevant delivery arrangements when your order is placed.
If you have a tight deadline, let us know as early as possible.
We’ll assess your requirements and current production schedule and let you know what may be possible.
We have a standard lead time of 7 to 10 working days however production times can vary depending on the specification, quantity, materials, finishing requirements and current production schedule.
When you request a quote, tell us if you have a particular deadline and we’ll advise you on the expected timescale.
Quality & Support
If there’s an issue with your labels, contact our team as soon as possible.
We’ll review the situation with you and work to find an appropriate solution.
Yes. We provide dedicated account management, meaning you’ll have a consistent point of contact who understands your requirements and can support you from the initial enquiry through to aftercare.
Quality checks are built into our production process.
This includes pre-press verification, colour calibration, inspection points, precision cutting and a final review before your labels are sent out.
Quotes & Ordering
Yes. If you have multiple products, sizes or designs, let us know when requesting your quote. We’ll advise on the most suitable and cost-effective way to produce your labels.
Yes. We make reordering as straightforward as possible.
Once we’ve produced your labels, we retain the relevant production information so that repeat orders can be handled efficiently.
No. Our quotations are provided free without obligation, allowing you to consider your options before deciding whether to proceed.
Yes. Our short-run label service is designed specifically for businesses that don’t need large volumes. Short runs can be particularly useful for start-ups, product launches, market testing, seasonal products and limited editions. Note we have a minimum order value of £150.00.
We cater for both smaller and larger label requirements, including short runs. Rather than a minimum label quantity, we have a minimum order price of £150.00 + VAT.
There isn’t a standard price because every label is different.
The cost can depend on factors including the quantity, label size, material, shape, number of colours, finish, adhesive and any specialist requirements.
The best way to get an accurate price is to request a bespoke quote based on your exact requirements.
Simply complete our online quote form with as much information as you can provide.
We’ll ask for details such as the quantity, label size, intended application, material preferences, print requirements and artwork. If you don’t know which material is right for you, don’t worry - we can recommend the best option for your application.
Your quote is completely free and there’s no obligation to place an order.
Artwork & Design
Yes. Colour matching is part of our artwork and production process, and we use colour calibration to help achieve consistent results.
If colour accuracy is particularly important for your brand, let us know when requesting your quote.
Yes. We can provide guidance on artwork, layout, materials and finishes to help make sure your labels work both visually and practically.
Yes. Digital proofs form part of our artwork and proofing process.
This gives you the opportunity to check the design and details before production begins.
That’s not a problem.
Our process includes artwork checks and enhancement to help ensure your design is suitable for production. We’ll identify any issues that could affect the finished labels and work with you to resolve them before printing.
If you’re unsure which file format is best, simply send us what you have and we’ll let you know whether it’s suitable.
Where possible, professional print-ready artwork is preferred, but our team can advise if your files need further preparation.
If you already have artwork, you can upload it when requesting your quote or send it to us via email.
Don’t worry if your artwork isn’t completely finalised, we will not proceed to final order until you have approved final artwork.
Materials & Finishes
Yes. We offer a range of more sustainable labelling solutions, including recycled materials, compostable adhesive options and waterproof solutions designed to reduce reliance on traditional plastic-based laminates.
The right sustainable option will depend on your product and performance requirements.
Yes. Clear labels can create a clean, minimalist or “no-label” appearance while still providing the required product information. They’re particularly effective when applied to smooth surfaces such as glass or certain plastics.
Yes. Foil and metallic labels can add a premium finish and help products stand out on the shelf. We can offer different foil colours and finishes depending on the look and performance you’re aiming for.
Depending on the material and label specification, finishes can include matt, gloss, satin, soft touch, textured and specialist finishes such as metallic and holographic effects.
Yes. Paper labels are a versatile and cost-effective option for many products, particularly where the label isn’t exposed to extreme environmental conditions.
They can also be produced in a wide range of shapes, colours, textures and finishes.
There isn’t one material that’s best for every product.
We’ll help you choose the right option based on your application.
We offer a wide range of materials, including paper, synthetic and specialist materials, as well as options for waterproof, clear, foil, holographic, textured, kraft and eco-friendly labels.
The best material depends on your product and how the label will be used.
Waterproof & Durable Labels
Certain waterproof label materials are designed to provide resistance to oils, moisture and more demanding environments.
If your product comes into contact with a particular chemical, oil or solvent, tell us exactly what it is so we can advise on the most suitable solution.
Yes, depending on the application. If your labels will be exposed to rain, sunlight, temperature changes or prolonged outdoor use, tell us about the environment so we can recommend the appropriate specification.
Yes. We can manufacture label solutions designed for refrigerated environments.
When specifying your labels, tell us about the temperature, moisture and surface conditions they will experience so we can recommend an appropriate material and adhesive.
Yes. Waterproof labels are often a good choice for products where the packaging may be exposed to water, condensation or regular handling.
We can recommend a suitable material and adhesive based on your specific product.
Yes, we can manufacture waterproof label solutions designed for products exposed to moisture, refrigeration and other demanding environments.
Shapes, Sizes & Adhesives
Potentially, yes. We produce labels for a wide range of surfaces including glass, plastic, wood, metal and rubber.
If your surface is unusual, textured, curved or difficult to label, tell us about it when requesting your quote so we can recommend the right solution.
Yes. Adhesive selection is an important part of choosing the right label.
The ideal adhesive can depend on the surface, temperature, moisture, shape and intended lifespan of the label. We’ll help you select an appropriate option for your application.
Yes. We can produce labels for a variety of applications and sizes.
Very small labels can have additional considerations around text size, detail and application, so we’ll review your requirements before production.
We produce labels in a wide range of sizes.
Simply provide the dimensions you require when requesting a quote.
Yes. Our labels can be produced in bespoke shapes to complement your packaging and branding.
From simple shapes to more distinctive die-cut designs, we can help you find a solution that works for your product.
Still Have Questions?
Every label project is different, and you don't need to have all the answers before getting in touch.
Whether you're unsure about the right material, need advice on finishes, have a tight deadline or simply want to understand your options, our team can help.
Request a free bespoke quote or book a free 30-minute consultation to discuss your requirements with our team.